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CX Pay Blog

Notes from the payments edge of the Caribbean.

Field reports from operators, product updates from our team, press releases, and analysis of what is changing in regional payments.

All posts Insights Press releases
A customer paying by card in a boutique
Insights, Payment methods

Cards do the heavy lifting, local methods close the sale

Cards are the workhorse of Caribbean and Latin American commerce, and they account for around 98% of the volume we process. That is not an accident. The networks are global, familiar and…

3 September 2026Read more →
A contactless card reader accepting a tap
Insights, Unattended

Parking, laundry and after hours, unattended payments

There is a category of revenue here that only shows up when nobody is watching. The visitor who parks at the marina at 10 in the evening. The tenant who runs a laundry load on a Sunday. The…

1 September 2026Read more →
A customer paying with a phone at a retail counter
Insights, Online payments

Apple Pay and Google Pay are card payments in nicer clothes

Apple Pay and Google Pay are often mistaken for something new. They are not. Underneath the biometric prompt and the polished interface they are card payments, running on Visa, Mastercard,…

27 August 2026Read more →
A customer paying contactlessly at a shop counter
Insights, In-person payments

Countertop, handheld or phone, 3 attended options

An attended payment device is any terminal where a staff member is present when the customer pays. It is the workhorse of Caribbean commerce, the machine on the counter, the handheld at a…

25 August 2026Read more →
A successful payment confirmation on a phone screen
Insights, Online payments

One button, 4 card networks, zero card numbers stored

Online checkouts have a form problem. A card entry asks for a 16 digit number, an expiry, a 3 digit security code, a billing address, sometimes a postcode, sometimes a phone number. On a…

20 August 2026Read more →
A small business owner working on an online store
Insights, Online payments

PCI DSS made simple, the case for a hosted payment page

Every online merchant has a version of the same worry. The customer is on your site, ready to pay, and now card data has to travel through your systems on its way to the network. Store any…

18 August 2026Read more →
A merchant reviewing transactions on a laptop
Insights, Risk

Stop chargebacks before they become chargebacks

Most merchants only meet the dispute process at the end, when a chargeback is already on the statement. By then it is slow, expensive and often unwinnable. The useful work happens earlier,…

13 August 2026Read more →
A customer tapping a card against a merchant phone running Tap to Pay
Insights, In-person payments

Tap to Pay is now the default, not the upgrade

For years the standard question at a Caribbean counter was whether you take cards. That question is changing. It is becoming whether the customer can tap. Visa puts contactless at around…

12 August 2026Read more →
A host handing keys to an arriving guest at a rental property
Insights, Hospitality

The deposit you did not take is the money you will not get back

Every property owner in the region has a version of the same story. A booking for the last week of December. No deposit taken, because the platform handles it, or because the guest seemed fine, or because asking…

7 August 2026Read more →
The new CX Pay logo
Press release, Brand

CX Pay introduces new brand identity after ten years of growth

New look reflects a decade of processing payments for merchants across the Caribbean and Americas. CX Pay, the payments partner for merchants across Latin America and the Caribbean, has announced a new brand. After…

1 August 2026Read more →
CX Pay
Press release, Media

David Levy Maduro on the AI InterConnect Podcast

Our Managing Director David B. Levy Maduro sat down with Laurent Cochet on the AI InterConnect Podcast to talk about what building payment infrastructure in the Caribbean and Latin America actually looks like from…

28 April 2026Read more →
CX Pay
Press release, People

Gerónimo Chotin joins CX Pay for the Dominican Republic

We are proud to welcome Gerónimo Chotin to the CX Pay team. The Dominican Republic is a market we are serious about. It is one of the largest economies in the Caribbean, it has a deep tourism and hospitality…

11 April 2026Read more →
CX Pay
Press release, Industry

CX Pay takes the chairmanship of the Curaçao Fintech Association

CX Pay B.V. is proud to take on the chairmanship of the Curaçao Fintech Association for the 2026 to 2028 term. The association exists because a handful of local companies decided the island's financial technology…

1 April 2026Read more →
CX Pay
Field notes, Visa LAC Seller Summit

3 days at the Visa LAC Seller Summit in Cartagena

3 days of sessions in Cartagena, and a fairly clear picture of where payments in Latin America and the Caribbean is heading. These are the numbers and the arguments that stayed with us. Day 1, the direction of…

11 March 2026Read more →
A business owner working from an outdoor table with a card and a laptop
Opinion, Caribbean payments

The market is not too small, it has been underserved

There is a conversation that comes round every couple of years about whether the Caribbean is a viable market for payments infrastructure. It is a conversation we know well, because we have been on the wrong end of…

23 February 2026Read more →
A payment confirmed on a phone
Press release, Milestone

10 years since our first transaction

Today marks 10 years since CX Pay processed its very first transaction. One payment, on one day, for one merchant. What started there has grown into a volume-driven payment ecosystem. As of this milestone that…

3 January 2026Read more →
A customer paying by card in a boutique
Insights, Payment methods

"Customers are asking to pay with Venmo or Zelle. What should we do?"

At the third annual Fintech Conference in Sint Maarten, organised by the Centrale Bank van Curaçao en Sint Maarten, a merchant put a question to the room. Customers keep asking to pay with Venmo or Zelle. What…

8 December 2025Read more →
Self-order kiosks installed at a KFC restaurant in Jamaica under an Order, Pay, Collect banner
Press release, Clients

KFC Jamaica takes self-order kiosks island wide

KFC Jamaica has begun putting self-order kiosks into its restaurants. Customers work through the full menu on a touchscreen, build the order the way they want it, pay by card at the machine…

6 December 2025Read more →
CX Pay
Client story, Curaçao

Chef Helmi Smeulders wins Best Caribbean Cookbook in the World

Chef Helmi Smeulders has been awarded Best Caribbean Cookbook in the World 2025 at the Gourmand Awards, for My Curaçao, A Culinary Road Trip . Helmi was one of the first entrepreneurs, back in 2016, to trust CX Pay…

4 December 2025Read more →
Guests arriving at a vacation rental property
Press release, Partnerships

CX Pay teams up with ChargeAutomation so properties get paid into their own bank

CX Pay has partnered with ChargeAutomation to bring automated guest payments to properties across the Caribbean and Latin America, with one difference that matters more here than almost anywhere else. The money…

21 November 2025Read more →
CX Pay
Press release, Aruba

On stage at the Exprodesk eCommerce Bootcamp in Aruba

CX Pay was proud to take the stage at Exprodesk's eCommerce Bootcamp, hosted by the Department of Economic Affairs, Commerce and Industry. It is an event we have supported through years of collaboration aimed at…

6 November 2025Read more →
A customer tapping a card at a counter terminal
Insights, Regional payments

More than 70% of Caribbean transactions are still cash

Even today, more than 70% of transactions across the Caribbean are still cash. In many islands the figure is higher. Read it as a failure and it is discouraging. Read it properly and it is the opportunity. A region…

17 August 2025Read more →
A cafe owner standing in the doorway of her open shop
Insights, Payments

Looking for additional revenue?

Every business seeks to bolster its revenue streams. Whether it’s through price adjustments, refining packaging, or optimizing production lines, there’s a continual quest to maximize returns. However, these efforts…

13 March 2024Read more →
The SEN wallet app shown on screen at Islandpreneur 2023 in Sint Maarten
Press release, CX PayMe

CX Pay launches the SEN e-wallet in Sint Maarten

During the Islandpreneur 2023 held on the 29th and 30th of June at the Simpson Bay Resort in Sint Maarten, Curaçao based FinTech company CX Pay launched its demo version of the SEN Payment app and website. The…

1 July 2023Read more →
Secure online payment and fraud screening shown on a laptop
Press release, Visa & Cybersource

CX Pay partners with Cybersource, a Visa solution

MIAMI, 7 December 2021. Curaçao based CX Pay B.V. today announced that the FinTech company has selected the payment and anti-fraud platform Cybersource, a Visa solution, to broaden its service offering while…

7 December 2021Read more →

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